Commercial Disclosure

This page provides the disclosures for online payments processed for Jasper House.

Service name
Jasper House
Seller / business name
We will disclose without delay if requested.
Representative / head of operations
We will disclose without delay if requested.
Address
We will disclose without delay if requested.
Phone number
We will disclose without delay if requested.
Contact email
We will disclose without delay if requested.
Prices
Prices are shown for each room option and in the booking summary.
Additional fees
Optional add-ons and extras, if selected, are shown during booking. No additional mandatory handling fee applies unless stated otherwise.
Payment methods
Online payments are currently handled through Stripe, PayPal, or PayPay, depending on the method selected during booking.
Payment timing
Online charges are made when the customer completes payment on the hosted Stripe, PayPal, or PayPay payment page. Inquiry submissions alone do not create a charge.
Service timing
Accommodation and any selected add-on services are provided on the reserved date(s) shown in the confirmed booking.

For items disclosed on request under applicable law, please contact us by email.

Cancellation / refund policy

7 or more days before arrival: free cancellation.

2–6 days before arrival: 30% of the total booking fee.

1 day before arrival: 60% of the total booking fee.

Day of arrival or no-show: 100% of the total booking fee.

Date changes are treated as a cancellation and a new booking.